Back to Jobs search

Front Desk Agent | $18.00 hour

BBL Hospitality • New York, New York • 4h ago

Salary Range $18.00 - $18.00 Hourly

Position Type Full Time

Job Shift Any

Category Hospitality - Hotel

Front Desk Agent

COME AND JOIN OUR AMAZING TEAM!

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan Opportunities

Internal Promotion Opportunities

Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates

Associate Travel Program Discounts

Front Desk Agent is responsible for assisting guests efficiently, courteously and professionally in all front office related functions according to the standards set forth by management. A high standard of service and hospitality must be maintained at all times. Responsible to guests. Able to work flexible schedule. Reports directly to the Front Desk Supervisor. High school diploma or equivalent preferred. Skills include: typing, computer aptitude. Interpersonal skills, reading, writing, mathematical abilities, including basic math. Physical requirements include: speaking/hearing on the phone, reading/writing/typing, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs. Moving about, usually while standing up for a significant portion of the workday.

Duties to include, but not limited to :

Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.

Checks guests out of the hotel; processes customer payments according to established policies and procedures.

Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.

Resolves guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.

Books guest reservations or coordinates with reservation center.

Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank.

Issues, controls and releases guest safe-deposit boxes.

Similar Jobs

Restaurant Shift Manager

Shake Shack • Parsippany, NJ • 50min ago

Retail & Hospitality

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing th...

50min ago

Go to Apply

Building Maintenance/Custodian

Alpin Haus • New York, New York • 2h ago

Retail & Hospitality

Building Maintenance/Custodian Saratoga, NY Part Time to Full Time Entry Level Share ( https://alpinhaus.applytojob.com/app/share/JkufDOnYCF ) "EVERYONE IS FAMILY IN OUR HAUS" Summary: The Custodian is responsible for th...

2h ago

Go to Apply

Retail Sales Supervisor

Staples • Union City, NJ • 4h ago

Retail & Hospitality

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engagin...

4h ago

Go to Apply

Retail Sales Associate

Staples • New York, NY • 4h ago

Retail & Hospitality

Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and incl...

4h ago

Go to Apply

Retail Merchandiser

Acosta Group • Union, NJ • 4h ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: UNION, New Jersey, 07083 Ref #: 115942 Pay Rate: $ 16.00 Experience/skills and/or location may influence position wage rate Range Minimum: $ 16.00 Range M...

4h ago

Go to Apply

Bistro Attendant | $17.00/hour + tips

BBL Hospitality • New York, New York • 4h ago

Retail & Hospitality

Salary Range $17.00 - $17.00 Hourly Position Type Part Time Job Shift Day Category Hospitality - Hotel Bistro Attendant/Cook COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We...

4h ago

Go to Apply

Retail Merchandiser

Acosta Group • Union, NJ • 4h ago

Retail & Hospitality

4h ago

Go to Apply

Catering Sales Manager

Elior North America • New York, NY • 9h ago

Retail & Hospitality

Catering Sales Manager Job Reference Number: 36746 Employment Type: Full-Time , Onsite Segment: Dining & Events Brand: Abigail-Kirsch Location: New York , New York (US-NY) The Role at a glance: We are looking to add...

9h ago

Go to Apply

District Sales Manager (Syracuse, NY)

Globus Medical, Inc. • New York, New York • 9h ago

Retail & Hospitality

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons...

9h ago

Go to Apply

Assistant Manager, Digital Marketing

Newell Brands • Hoboken, NJ • 14h ago

Retail & Hospitality

Job ID: 11973 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team...

14h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.